Frequently Asked Questions

Design:

• Do you design everything that’s for sale on your website?

  Yes, Each of our original designs begins with a sketch. Then, paper is cut from upcycled magazines & colorful card stock. Once the design is assembled, it is glued, then scanned & finished with graphic design elements: such as - sentiments, initials, stars or a warm, festive scarf.

• Can you design a custom card, design or print for me?

  Our family printing company can accommodate small press runs & unique personalizations.

• Do you do collaborations or commissions?

  Yes! We love working on brand collaborations. We have created logos, magazine visual content, website visual content, family Holiday cards, Graduation cards, caricatures of - buildings, skylines & a hotel or two. Please email [email protected] to discuss details.

Special Requests:

• Can you mail a card for me?

  Yes! This would be an absolute pleasure. Please email Elana with specifics - [email protected]

• Do you offer bulk pricing?

  Please email [email protected] with the details of your order and our team will look into your request.

Shipping:

• How long does it take for orders to ship?

  Standard orders are typically processed between 1-3 business days of purchase.

• Do I get tracking for my order?

  Yes, all orders will be notified once shipped with a tracking number.

• Which shipping carrier do you use?

  We currently ship all orders with USPS and UPS.

Returns & Refunds:

• How can I get a refund on my order?

  All sales are final and cannot be exchanged once products have shipped. We accept returns for damaged products. Claims must be made within 5 business days of receipt of products. Orders may be returned within 30 days of receipt as long as the product is unused and unopened. For more information on how to return an order, please contact [email protected] Refunds will be given in the original form of payment. Shipping will not be refunded.